IT Solutions Management for Human Services



IT Solutions Management for Human Services (ISM) is an association of Health and Human Services (HHS) information technology professionals representing federal, state, and local governments, from the U.S., its Territories, Canada, other countries, as well as the private sector. We promote solutions that support the mission and vision of HHS programs. ISM advocates on behalf of state and local Health and Human Services entities to federal agencies for improvements in policies, processes and procedures. We promote best practices in Information Technology by sharing innovative solutions, connecting IT professionals, and collaborating with our private sector partners. 


ISM Award Nominations Open – Deadline: Friday, June 30

Click here to nominate a leader or innovative project which has impacted the delivery of health and human services.


ISM Travel Fellowships Open – Deadline: Friday, July 14

Each year ISM offers Travel Fellowships for members who have budgets which limit their ability to attend the conference. These fellowships can cover registration, hotel and or airfare.  Only apply if your state cannot cover the costs required to attend the conference. 

Click here to apply for an ISM Fellowship to be consider for travel assistance.




  • October 2014: Medicaid E&E 90/10 FFP & A-87 Exception Extended!
CMS issued a letter to APHSA and the National Association of Medicaid Directors announcing their intent to propose regulations permanently extending the availability of 90 percent funding federal matching funds for Medicaid eligibility and enrollment systems and to provide guidance authorizing a three-year extension of the OMB A-87 cost allocation exception. The full letter is available here.


ISM 2012 

Conference Presentations 


ISM 2011 Conference Presentations 

APHSA 2010 Spring Conference Presentations 

ISM 2010 Conference Presentations 

ISM 2009 Conference Presentations 

ISM 2009 Conference Photo Library
*Click here to learn more about APHSA's National Collaborative for Integration of H/HS!
*Click here to learn more about APHSA's National Collaborative for Integration of H/HS!

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National Collaborative

2015 Conferences & Events